Help Center
To ensure you get the most from your experience we've created this library of helpful articles and videos.
If additional support is needed, contact us to ask questions or to schedule a live complimentary support session.
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Hands point to tips! Look for the icons in control panels, which point to helpful software tips, instructions, and best practices. |
Documents in Detail (5 Minutes)
This video provides detailed instruction on uploading documents to your website.
User Accounts in Detail (4 minutes)
This video provides detailed instruction on managing users on your website.
Document Naming
How you name documents is the single most important detail! It can mean the difference between users easily finding what they are looking for and not.
Document Retention and Auto Delete
Timed notices, event fliers, social invitations, notices of meetings, and other long-since-done content can quickly clutter up your website and make it harder for users to find content.
Newsboard Sorting
Understanding how the Newsboard containers present and sort each other, including how you can control it.
Login Challenges?
Error messages are the key to helping users quickly resolve login challenges.
Videos in Newsboard Articles and Custom Modules
Adding video content to your site, whether as simply a link, or embeded in a Newsboard Article or Custom Module.
Auditing Users
When was the last time you audited your users in the User Accounts control panel?
Board Tools
Enable tools for Board Members
Ideas for Content
Newsboard Article Gallery
Ideas for Newsboard Articles on a variety of subjects from reminders to projects, road closures, maintenance, and more.
Calendar Event Ideas
Ideas for your calendar... more than just board meetings!
Custom Modules: Folders with a powerful custom page
A powerful solution that gives you all the power of a custom page, while also holding documents, links, folders, and modules.
Contract Summary and Bid Summaries
A special help article for Florida communities to help them comply with the requirement on Contract and Bid Summaries.
Digital Information Display (DID)
Getting to Know Your Digital Information Display
An introduction to this powerful tech and how it works with your community website.
Troubleshooting Your DID Player
the little 5" square gizmo connected to your display.
Outside the Box
Encouraging users to create logins and registering the holdouts
How to properly manually register users while reducing legal liability.
How to handle owners with more than one unit
Using email alias features for users with more than one unit.
Email Account Providers
Interested in dediciated email accounts using your domain? Options are here!
Do you have a Communication Policy?
A Communication Policy is an easy way to spell out various conditions where you communicate to your membership and residents.
The Argument for Realtor Access on your Association's Website
When the topic of giving Realtors access to the association's website comes up, there are a lot of misconceptions, concerns, and questions. Let's address those...
Accessibility for the Visually Impaired
Yes, blind and visually impaired people use the internet. Make sure your content is accessible to them.
Domain Scams
Are you receiving invoices for domain registration renewal or domain listing? Not sure if it is a legitimate bill?
Are Emails Being Treated As SPAM?
If users are having issues receiving our emails, this article may be the answer.